Coaching is the process which enables others to achieve their full potential through the support and guidance of the coach.

The word coach derives from the word carriage, which means to transport a person from one place to another. It is usually carried out by someone who has already made the journey, therefore is able to explore with the other person positive ways to move forward. In effect, the coach ‘carries’ a person through their problem or issue to the place they want to be.

When coaching, Victor starts with finding out what the person's strengths are and any skills they are capable of, then enabling them to use those skills to the best of their ability to help themselves overcome a problem or to develop new skills.